At Sandcastle Homes, customer service is our top priority. We understand your home is your most valuable asset and our goal is to provide excellent customer service before, during and after the home buying process.
The first step in the warranty service process is to submit your warranty request to Sandcastle Homes in writing. Your request must be received in writing before we can address it. You may submit your warranty request via the form below or you may fax a copy of the warranty request form (found in the front pocket of your walk book) to 713-864-9134.
Please keep the following in mind when you are requesting warranty service: