Please keep the following in mind when you are requesting warranty service:
Before submitting your request, please review your Aces warranty handbook for a clear understanding of what is considered a warranty item and what is not.
Warranty Service calls will be conducted Monday through Friday, 9 a.m. to 4 p.m. Please understand it is our goal to complete the warranty work as quickly as possible. It is important to understand that you will be required to be home for scheduled appointments and repairs.
Please allow 2-3 business days for the work on your home to be scheduled
If it happens to be a weekend and an emergency comes up, please contact the correct number below.
I just moved into my new Sandcastle home and I think it’s a wonderful place to live. They have been very helpful, particularly Lynette and Steve. From the owner Mike Salomen down, it has been a truly positive experience. I would highly recommend anyone who wants to buy a new home that is built of high quality to consider this home builder.
Neal Massey
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