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We are now accepting virtual appointments! Contact Mike Taylor at or at 281-543-6360 to schedule an appointment today!

Main: 713-864-9190   |   Sales: 281-543-6360


As a top Houston Texas home builder, Sandcastle Homes’ customer service is top priority. We understand your home is your most valuable asset and our goal is to provide excellent customer service before, during and after the home buying process.

The first step in the warranty service process is to submit your warranty request to Sandcastle Homes in writing. Your request must be received in writing before we can address it. You may submit your warranty request via the form below or you may fax a copy of the warranty request form (found in the front pocket of your walk book) to 713-864-9134.

Please keep the following in mind when you are requesting warranty service:


Requested Repairs*

* Required

I just moved into my new Sandcastle home and I think it’s a wonderful place to live. They have been very helpful, particularly Lynette and Steve. From the owner Mike Salomen down, it has been a truly positive experience. I would highly recommend anyone who wants to buy a new home that is built of high quality to consider this home builder.

Neal Massey

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